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2014-07-15
2/5
"I bought an 8K home standby generator from Electric Generators Direct and was talked into buying a cold weather kit for $269.00. I live in southwestern Ohio where we have cold winters with varying amounts of snow so I bought it. I was later told by my electrician that in his opinion this was unnecessary since he has installed many generators and never installed a cold weather kit and no one has ever complained of them not working. When I tried to return this they would not take it back because they have a FIRM 30 day return policy. I admit that I was way past 30 days but that was due to the fact that first frigid temperatures and snow prevented the installation of my generator, followed by spring rains which delayed the trenching necessary for installation. Then to add insult to injury, my electrician cannot figure out how to connect it. They play by the book without any feelings for the customer left holding the bag."
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2013-11-27
1/5
"I bought Bitdefender Antiviurs Plus 2014 and read that there was a 30 day money back guarantee. The main reason I bought it was to get rid of a browser hijacker, dosearches. I installed Bitdefender and it did not get rid of dosearches. Instead my printer stopped working because it blocked it. I ended up removing Dosearches by myself and then spent hours and hours on the phone with tech assistance. I have since removed Bitdefender because it always causes problems with my printer. This was recommended by technical assistance!! But--I can't return Bitdefender because the Herman Street policy states that it has to be defective or the wrong one was sent out in the first place. Nearly $24.00 flushed with nothing to show for it except a headache."
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